Braxtone | Assistance

24/7 Roadside & Home Assistance · Bahrain & Oman

Help Is One Call Away, Anywhere You Are

Braxtone Assistance has supported over half a million customers across the GCC, and growing. Whether you are on the road or at home, our team is ready to help.

24/7

Roadside assistance, day and night

Bahrain & Oman

Dedicated hotlines for each country

500,000+

Customers served and growing

Braxtone

Backed by the ecosystem

OUR COVERAGE

Two Countries, One Number Away

Braxtone Assistance covers Bahrain and Oman, with a dedicated hotline for each.

Our Services

Help when you need it

Whether you are stranded on the road or dealing with a problem at home, Braxtone Assistance is there for you.

Roadside Assistance

24/7 roadside assistance from qualified automobile mechanics, reaching you quickly wherever your vehicle breaks down.

Emergency Home Assistance

Cover for home emergencies, breakdowns and incidents, with approved engineers on call to help.

Braxtone Club Discounts

Up to 61% off at Car Care Centres, plus up to 50% on maintenance, 35% on window tinting and more Club discounts.

Concierge Services

Desert and off-road extraction, limousine service and door-to-door car service, arranged by our concierge team.

How It Works

A simple process, every time

From your first call to a resolved case, our team keeps things clear and fast.

1 Call

Call our Bahrain or Oman hotline and tell us what you need and where you are.

2 We Dispatch

A qualified mechanic or engineer is sent to you.

3 On the Way

Your responder makes their way to you.

4 Arrives

They arrive on-site, ready to resolve the issue.

5 Resolved

Your case is closed and you are back on track.

Braxtone Club Benefits

Membership that looks after you

Braxtone Club gives you priority access to roadside and home assistance, plus real savings across Bahrain and Oman.

500,000+ Customers

Trusted across the GCC, and growing.

30-Day Rental Car

If an accident disrupts your day, Club members get a rental car for up to 30 days.

Up to 61% Discounts

Across Car Care Centres, accessories, maintenance, tyres, batteries and more.

One Ecosystem

Part of the Braxtone Group

Braxtone Assistance part of Braxtone Group, an insurance services group operating across the GCC.

Integrated advisory, insurance, claims and assistance solutions across the GCC.

Insurance and reinsurance brokerage, and captive insurance services.

Business strategy, regulatory compliance and governance advisory.

SaaS platforms, cloud infrastructure, automation, cybersecurity and data & AI solutions.

Independent loss adjusting and claims management, licensed by the Central Bank of the UAE.

OUR VALUES

What Guides Everything We Do

The same standards that guide every company across Braxtone Group.

Integrity First

Unwavering ethical standards in every transaction, advice, and partnership.

Excellence

Commitment to premium quality and institutional-grade operational execution.

Collaboration

Synergy across our divisions to deliver holistic, integrated client solutions.

Innovation

Forward-thinking mindset utilizing digital advancements to solve modern challenges.

OUR LEADERSHIP

Backed By Braxtone Group

Osama Shammasi

General Manager, Outsourcing & Assistance

LinkedIn

Afaf Bu'Allay

Business Development and Market Intelligence Expert

LinkedIn

“Our strength is derived from our unity. By cultivating specialized companies under a singular strategic vision, we deliver unmatched resilience and growth for our partners.”

Ayman Al-Ajmi, CEO & Chairman

Need assistance? We’re one call away.

Call our Bahrain or Oman hotline any time, day or night.